The Importance of Acknowledgment 

When is the last time you acknowledged a team member? 

Corporations, namely those state-side, miss the mark on acknowledgment. Unsurprisingly, this matters in management. An old-school philosophy and management tactic is to note only areas missed or errors made, foregoing the recognition of small wins and successes. Unfortunately, we’ve grown so accustomed to looking for what was done incorrectly, that we skip over all that has been done well… and this talk track and practice is then repeated as team members become managers. This approach reflects a criticism model and it’s time we phase it out. There’s undoubtedly a case to be made for acknowledgment. 

While we may associate acknowledgment with awards or moments of more notable public recognition, acknowledgment can be far less formal. In fact, the act of acknowledging can be fairly frequent. The truth is, we need to see and recognize our team members as whole people, not just people who accomplish work on our team. 

The benefits of acknowledgment include loyalty and increased team inclusion. What’s more, it’s been shown that when managers regularly acknowledge team members, the company culture takes a hit (in a good way): The act of acknowledgment encourages a ripple effect of kind discourse. When we seek to find the pieces of a job well done, we create not only more tolerance for one another, but we create a sense of belonging. 

Please do not interpret this as a call to blow smoke or ignore less-good work. Instead, this is an opportunity to change how you communicate, still with the need to be sincere and authentic. When managers make acknowledgment a regular occurrence, it’s no wonder team camaraderie follows.